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Tag: documentation

June 11, 2017April 24, 2024Operations, Video Technology

Self-Writing (almost) Video SOPs

Over the years, we’ve asked people if they love writing standard operating procedures (SOPs). Their answer is almost always NO !!! SOPs (AKA work instructions or written procedures) are the lifeblood of standard work and continuous improvement. How can something that basic to operational excellence be […]

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I’ve been privileged to work on many projects, studies, designs and commercial ventures in many fields … and I’ve worked with impressive set of collaborators.

Until recently, I was bogged down as President of my HOA. Freed from those obligations, I can refocus. This blog has been on my roadmap for a couple of years, but I’m only now finding time to bring it to life.

See my “About” profile to understand where a lot of these ideas come from. In particular, I’ve been working with “systems” my entire (nearly 50 year) career. Over that time I was privileged (or cursed) to deal with complex systems in a wide range of settings and activities: Multiple industries. Academics. Multiple disciplines within organizations.

Added: Now that I’m formally retired, this is my “professional memoir”  … where I can share random insights that I picked up and I can analyze current events in terms of my understanding about the systems issues that drive them. After working with so many different problems, new situations usually remind me of stuff I saw or did in some previous context.

Vic Uzumeri, PhD

P.S. This site is dedicated to my son David … who has an equally keen (albeit very different) understanding of complex systems.

This article derives from my long-held interest in exploring video technology as a routine business tool …  not just entertainment. For example:

  • Using video for day-to-day problem-solving
  • Using video to enhance operational models
  • Building video e-Learning training tools

25 years ago, these were futuristic dreams. Now they’re mainstream. Witness the YouTube “how-to” videos that most companies feel obligated to make for their customers.

A Maverick's View of Higher Education

I spent 25 years in higher education: four years as a PhD candidate at Rensellaer Polytechnic Institute (RPI) and 21 years on faculty at Auburn University School of Business. My experience was a bit schisophrenic:

  • I deeply love the concept and practice of classical academia … both research and teaching.
  • I’m very disillusioned with the “industry” that American Higher Education has become … both research and teaching.

For 20 years, I looked for any way to reconcile and please both masters … and I ultimately failed.

Nonetheless, my desperation caused me to look at strange things in weird places and I still believe that some of the ideas I explored would make a positive difference.

Whether the Higher Education Industry would tolerate these improvements is another matter.

iPOV Backstory

How to run a small, high tech business … with no money and both hands tied behind our back.

From about 1998 to 2018, I was a founder and CEO of a small, bootstrap technology company named interactive Point of View (iPOV). I ran it while I simultaneously taught at Auburn and for a while after I retired from Academia. It lasted longer than many small businesses and it had more than its share of ups and downs.

What I value most from the experience are the lessons that I learned. iPOV was a pure bootstrap tech company. Virtually no capital investment. Everything was built by sweat equity and the proceeds from selling services to Fortune-100 class companies. We grew, lived and died almost solely on fees for services rendered … paid in arrears and only when the job was well done. Over a 10 year period from 2000 to 2010, the company earned about $4M and I ploughed at least half of that back into R&D trying to stay up with the big boys. For quite a while, we could stay even, but not pull ahead.

That is about as tough a business course as there is. We were always on the verge of failing … but we stubbornly refused to die. In the process, we helped at least 50 students pay their way through Auburn … most going on to great careers in a wide range of fields. Many are still Facebook friends.