The Magic of Special Cases

Analyzing Customer Behavior from Video

Using Video to Measure Process Variation

Using Video to See Process Variation

Video Speaks Every Language

I’ve been privileged to work on many projects, studies, designs and commercial ventures in many fields … and I’ve worked with impressive set of collaborators.
Until recently, I was bogged down as President of my HOA. Freed from those obligations, I can refocus. This blog has been on my roadmap for a couple of years, but I’m only now finding time to bring it to life.
See my “About” profile to understand where a lot of these ideas come from. In particular, I’ve been working with “systems” my entire (nearly 50 year) career. Over that time I was privileged (or cursed) to deal with complex systems in a wide range of settings and activities: Multiple industries. Academics. Multiple disciplines within organizations.
Added: Now that I’m formally retired, this is my “professional memoir” … where I can share random insights that I picked up and I can analyze current events in terms of my understanding about the systems issues that drive them. After working with so many different problems, new situations usually remind me of stuff I saw or did in some previous context.
Vic Uzumeri, PhD
P.S. This site is dedicated to my son David … who has an equally keen (albeit very different) understanding of complex systems.
This article derives from my long-held interest in exploring video technology as a routine business tool … not just entertainment. For example:
25 years ago, these were futuristic dreams. Now they’re mainstream. Witness the YouTube “how-to” videos that most companies feel obligated to make for their customers.
I spent 25 years in higher education: four years as a PhD candidate at Rensellaer Polytechnic Institute (RPI) and 21 years on faculty at Auburn University School of Business. My experience was a bit schisophrenic:
For 20 years, I looked for any way to reconcile and please both masters … and I ultimately failed.
Nonetheless, my desperation caused me to look at strange things in weird places and I still believe that some of the ideas I explored would make a positive difference.
Whether the Higher Education Industry would tolerate these improvements is another matter.