Typical manufacturing and business operations involve a huge range of independent activities. One of the key differences between the various activities is the way in which they unfold over time … their speed and timing. Sad to say, our traditional operations management tools do a […]
In the companion blog post, I described an idea for a new way to explain nuanced policies, concepts and practices. In this post, I explore how current software and hardware tools might be applied to make the process faster and easier. Construction Process(s) There are several ways to […]
Every organization struggles to communicate policies that are important, but require intelligent interpretation at the point of application. In fact, it is likely that most important policy directives apply to situations where there is uncertainty and an opportunity for intelligent choice. Can video help to address […]
Problem You have a fairly subtle or nuanced point to make with a supplier, or perhaps a customer. The point may not be that complicated, but it involves some visual aspects or judgment and it is hard to explain it clearly in an email or […]
My main reason for advocating the broader use of video in operations is because it can see and remember things that we can’t see or remember any other way. There are a lot of aspects to this perspective, but I think I can make my point […]
In the previous article on this topic, I described how I used the Dartfish Zone tagging tool to record the locations of trucks in an Intermodal yard. By using nearby landmarks, I was able to pick out the vehicle’s approximate position at any point in […]
In this post, I took a video of a process (an intermodal train yard) with complex behaviors and used continuous duration tags to select individual elements, follow them on sub-clips and reassemble an extended video so we could see each element’s activity … in isolation. […]
I know that there are some schools that are using or experimenting with Dartfish to improve the teaching of novice interpreters for American Sign Language. This makes sense because accurate signing is a precise physical skill that requires rigorous training and practice. Lasca Thiede is a friend of […]
At the end of the Hartybake production process there is an automatic bagger. Waffles are placed on a conveyor with small moving pegs to control spacing. Workers transfer the waffles that exit from the oven and insert them in the conveyor. The naturally irregular shape of these exotic […]
In a previous post, I showed a way to extract detailed operational data from a video clip of human-paced operations. As I did the tagging, I saw some situations where the operator deviated from the normal pattern. They happened when the workers who were passing waffles […]
A lot of customer service functions involve complex interactions between employees and customers. Studying and analyzing these interactions is complicated and time consuming. In the retail world, however, there is often a steady source of high quality video of those operations … surveillance videos. Dartfish […]
In a previous post, I described a novel way to use video to capture visual evidence of process variation and make it far more evident to potential stakeholders. The technique used the Dartfish Analyzer video blending feature from the Dartfish video analysis software. The resulting […]
